I'm not a satisfied customer.
They still haven't found my bag yet. What drives me absolutely, screaming mad is the lousy fact that I can't do anything about this situation. There are no strings I can pull, no legal threats I can invoke, and no amount of yelling is likely to be constructive. All I can do is to call them up repeatedly and to no avail, while the process of tracing continues, at snail's pace, over at United's HQ, or wherever all those misdirected bags end up.
My roommate brought up the possibility that someone could have simply grabbed my bag off the carousel and made off with it. No one checks, anyway. I console myself with the thought that my bag didn't contain anything particularly valuable. A couple of international edition biology textbooks (which I sorely miss), Altec Lansing speakers, a Japanese novel, bunch of anime DVDs... good heavens. Who'd want any of that? Right...?
Let this be a warning to one and all: avoid bankrupt American airlines, multiple transits, checking in more than you absolutely have to, and winter travel. If you have to fly in winter, stick to balmy airports like LAX. Skip Narita.
words were spilled on Tuesday, January 31, 2006
Comments:
you're kidding. how can they lose your luggage and not be liable?
if yelling at them makes you feel better, though, go ahead. if nothing else, you have nothing to lose.
guess that means you won't be flying northwest anymore.
hope things, apart from the bag situation, are going well. love and take care.
if yelling at them makes you feel better, though, go ahead. if nothing else, you have nothing to lose.
guess that means you won't be flying northwest anymore.
hope things, apart from the bag situation, are going well. love and take care.
# posted by 
: 8:43 AM
: 8:43 AM
of course they are liable. it just takes a bloody long time and reams of paperwork, which they keep forgetting to mail to me, despite repeated phone calls.
if i had the dollar votes, i'll walk out of northwest.
unfortunately, i don't, which probably means that if a*star isn't paying, i'm still stuck with northwest. until a cheaper, better airline comes along.
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if i had the dollar votes, i'll walk out of northwest.
unfortunately, i don't, which probably means that if a*star isn't paying, i'm still stuck with northwest. until a cheaper, better airline comes along.
